CasinoChan Cookie Policy
At CasinoChan, we use cookies and similar tracking technologies to make our website work properly, to keep your account secure, and to give you a smoother experience whenever you visit casinochan.com. This Cookie Policy explains what cookies are, how we use them, and what choices you have regarding their use. By continuing to browse our site, you agree that we may place cookies on your device in accordance with this policy.
What Are Cookies
Cookies are small text files that a website stores on your computer, smartphone or tablet when you visit it. They allow us to recognise your device, remember your preferences, and understand how you interact with our platform. We at CasinoChan also use related technologies such as pixels, local storage and web beacons, which we refer to collectively as "cookies" throughout this policy.
Session and Persistent Cookies
Session cookies are temporary and are deleted once you close your browser. We rely on them to keep you logged in while you move between the casino lobby, our live casino tables and the cashier. Persistent cookies remain on your device for a set period, or until you delete them, and they help our CasinoChan platform remember your language, currency and display settings the next time you visit.
Why We Use Cookies
We use cookies for several purposes connected to the operation, security and improvement of our services. Here at CasinoChan, we rely on cookies to:
- Keep you securely logged in to your CasinoChan account while you play slots, live dealer games or table games
- Remember your settings, such as preferred language, locale and currency
- Understand how visitors use our site so we can improve navigation, loading speed and game discovery
- Measure the performance of our promotions, including the welcome bonus and other offers
- Detect and prevent fraud, duplicate accounts and other prohibited activity
- Deliver relevant marketing content and measure the effectiveness of our advertising
Essential Cookies
Essential cookies are strictly necessary for our site to function. Without them, you would not be able to log in, make a deposit, request a withdrawal, or navigate between the Casino, Live Casino, Promotions, Missions and VIP Program sections. Our CasinoChan platform cannot disable these cookies, as doing so would prevent the core services of the site from working correctly.
Performance and Analytics Cookies
We use analytics cookies to collect information about how visitors use our website, including which pages are viewed most often, how long players spend on particular games, and whether error messages appear. This data is aggregated and helps us refine our game library of more than 2,400 titles and improve the overall experience we at CasinoChan provide to our players.
Functionality Cookies
Functionality cookies allow our website to remember choices you make, such as your preferred locale among our English, English Australia, English Canada, Francais, Deutsch and Italiano options, or your chosen currency among EUR, AUD, CAD, CZK and others. These cookies make your return visits more convenient by reducing the need to reset preferences each time.
Advertising and Targeting Cookies
Advertising cookies are used by us and by our trusted partners to present offers that may be relevant to you, including reminders about our Monday Reload Bonus or Thursday's Slot Spectacle free spins. These cookies may track your browsing activity across other websites and help us measure how effectively our campaigns reach interested players. If you have searched for terms such as casinochan bonus codes, casinochan no deposit bonus, or casinochan promo codes, advertising cookies may be used to show you related promotional content.
Third-Party Cookies
Some cookies on our site are placed by third parties, including payment providers, analytics companies and marketing partners. These third parties may use cookies to recognise your device across different websites. We do not control the cookies placed by these providers, and we encourage you to review their respective cookie and privacy policies for further details. Our game providers, such as Pragmatic Play, Evolution, NetEnt and others integrated into our lobby, may also use their own cookies when you load a particular title.
How Long Cookies Remain on Your Device
The duration a cookie remains active depends on its type. Session cookies expire once you close your browser, while persistent cookies may remain for a period ranging from a few days to several months or longer, depending on their purpose. We periodically review the cookies we use to ensure that only those still relevant to our operations remain active on our website.
Managing Your Cookie Preferences
You can control and manage cookies in several ways. Most browsers allow you to view, delete and block cookies through their settings menu. Please note that if you choose to block or delete essential cookies, you may not be able to log in to your CasinoChan account, access the cashier, or use certain features of our site, including those related to the casinochan login process.
- You may adjust your browser settings to refuse all or some cookies
- You may delete cookies that have already been placed on your device
- You may use private or incognito browsing modes, which limit certain cookie storage
- You may opt out of some third-party advertising cookies through the relevant provider's opt-out tools
Impact of Disabling Cookies
If you disable cookies entirely, parts of our website, including the cashier, live chat widget, and personalised promotions, may not function as intended. We at CasinoChan recommend keeping essential and functionality cookies enabled so that you can enjoy an uninterrupted gaming experience, including smooth access to our progressive jackpot titles and live dealer tables.
Mobile and Progressive Web App Considerations
CasinoChan is available as an installable progressive web app on Android and iOS in addition to our desktop browser and mobile web versions. Cookies and similar local storage technologies are used across all these formats to keep you logged in, remember your settings, and support features such as the casinochan mobile login experience, regardless of which device you use to reach our platform.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own practices. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of casinochan.com after changes are posted indicates that you accept the revised policy.
Contact Us
If you have any questions about how we use cookies, or if you would like further information about our data practices, please contact our support team at [email protected]. Our live chat is also available 24/7, all year round, should you need immediate assistance regarding this policy or any other aspect of your CasinoChan account.